Frequently Asked Questions

Transit times depend heavily on the distance and specific route. Coast-to-coast shipments typically take between 7 to 10 days, while shorter regional trips may only require 2 to 4 days. Weather, traffic, and carrier scheduling can also affect delivery windows, so we provide an estimated timeframe once your Tesla is dispatched.

Yes, your Tesla is completely safe. We work exclusively with verified and fully insured carriers who have extensive experience handling heavy electric vehicles. They utilize proper tie-down techniques that avoid damaging the suspension, ensuring your vehicle arrives in pristine condition.

Open transport is the industry standard and most popular method, offering a highly safe and cost-effective way to ship your vehicle. Enclosed transport provides a premium level of protection by shielding your Tesla from weather, dust, and road debris inside a hard-sided trailer, making it ideal for brand-new or high-value models.

The cost to ship a Tesla depends on the distance, transport type, and route. Generally, cross-country open transport ranges from $1,200 to $1,800, while enclosed transport runs between $2,000 and $2,800. Requesting a custom quote is the best way to get an accurate, transparent price for your specific shipping needs.

Yes, the deposit used to secure your booking is fully refundable. If you need to cancel your shipment before a carrier has been dispatched to pick up your vehicle, your deposit will be returned without any hassle.

Yes, you can stay updated on your Tesla's journey. While real-time GPS tracking isn't always available on every truck, you can easily contact our support team or the driver directly for location updates and estimated arrival times during the shipment.

Although extremely rare, all of our carriers are fully insured to cover any transit-related damage. We require a thorough vehicle inspection and a signed Bill of Lading at both pickup and delivery, ensuring that any issues are properly documented and resolved quickly.

Yes, a few simple steps will prepare your Tesla for a smooth shipment. We recommend charging the battery to between 20% and 50% to prevent phantom drain while leaving enough power for loading, disabling Sentry Mode, and removing all personal belongings and toll tags from the vehicle.

Yes, we can transport Teslas that are unable to drive, but please inform us during the quoting process. Inoperable vehicles require specialized equipment like a winch to safely load the car, which typically incurs a small additional fee.

We offer comprehensive auto transport services across the entire United States. Whether you are shipping locally, coast-to-coast, or coordinating a complex move involving ocean freight to Hawaii, our network can accommodate your route.

For the best pricing and carrier availability, we recommend booking your transport at least 1 to 2 weeks prior to your desired pickup date. However, we can often accommodate expedited requests if you need your Tesla moved on shorter notice.

We accept all major credit cards for the initial deposit to secure your booking. The remaining balance is typically paid directly to the carrier upon delivery using cash, cashier's check, or money order, ensuring you only pay once your vehicle arrives safely.

We specialize in shipping the entire Tesla lineup, including the Model S, Model 3, Model X, Model Y, and the Cybertruck. Our carriers understand the specific weight distributions and handling requirements for every model.

We ship Teslas to and from nearly any location within the United States. This includes major cities, rural areas, and coordination to ports for shipments headed to Hawaii or Alaska.

We pride ourselves on transparent pricing with absolutely no hidden fees. The price you are quoted is the price you pay, and the only upfront cost is a fully refundable deposit required to secure your carrier dispatch.

Yes, door-to-door shipping is our standard service. The carrier will pick up and deliver your Tesla as close to your specified addresses as legally and safely possible, making the process highly convenient for you.

Shipping times vary based on the total distance of the route. Coast-to-coast deliveries generally take 7 to 10 days, while shorter trips may take 2 to 4 days. We always provide an estimated timeframe so you know when to expect your vehicle.

You can track your shipment by staying in communication with the driver or our support team. We provide regular updates and contact information so you are always informed about your vehicle's progress.

Please clean the exterior so accurate inspections can be performed, remove personal items, and disable alarms or Sentry Mode. Keep the battery charged between 20% and 50% to ensure it can be safely driven onto the trailer.

Open shipping exposes the vehicle to the elements but is highly cost-effective and safe, while enclosed shipping uses a fully covered trailer. Enclosed transport is often preferred for brand-new or high-value Teslas to protect against dust, weather, and road debris.

Yes, every carrier in our network is required to maintain active, comprehensive cargo insurance. Your vehicle is fully covered from the moment it is loaded onto the trailer until it is safely delivered and inspected.